![]() ![]() ![]() Users also reported liking how lightweight and portable the devices were, enabling them to get work done in makeshift spaces or tight quarters when they’re not helping with patients. With a device at their side, staff can automatically assign the medicine to the patient and then have them sign for it on the touchscreen when they return to the room, streamlining the process and minimizing patient wait time. These techs then run between the medical examination room and the back of the office to check out and retrieve medication. Technicians shadow physicians as they’re seeing patients, taking notes on treatments and diagnoses so that the doctor is free to fully focus on the patient. Before I was just chained to my desk or my work wouldn’t get done.” “With the Galaxy TabPro S, I can move from office to office. “I spend all day on my tablet or cell phone answering emails, phone calls and text messages,” she says. More Mobility While Maintaining Windows FunctionalityĪccording to Collins, mobility is crucial for staff ducking in and out of patient rooms. “It gives us better mobility, has better battery life, and can actually carry the device around instead of being tethered to an AC adapter all day.” “The Samsung Galaxy TabPro S has made our staff more productive,” says Cox. The experience gave them a clear look at how the right device can have a massive impact on productivity across roles. To see how a Windows 10 2-in-1 device might increase productivity, we challenged Austin Retina to set aside their myriad other devices and try to get through their workday using only the Samsung Galaxy TabPro S. “It’s imperative that my device run Windows,” Collins says. For an affordable price, they needed the power and functionality of a Windows PC paired with the portability of a tablet, but not just any tablet would do. “We tried going with a lesser device for the price, but we ended up having to buy more accessories - like keyboards and additional battery packs, and they still weren’t lasting until lunch.”Īfter dealing with under-powered and overpriced 2-in-1 devices, the team was in search of a new solution that could handle their heavy workloads and free users from their desks. “We find we have to have a powerful system to run the clinics,” says IT director David Cox. Users had a laundry list of complaints: they were under-powered, suffered from poorly made keyboards, featured inadequate, small displays and had short battery life, lasting only 3 to 4 hours without needing a charge - and then requiring lengthy recharge times. The company had previously made the move from bulky laptops to more portable 2-in-1 devices, but they weren’t happy with the product they selected. “With all the decreased reimbursements we’re seeing with insurance companies, we’re constantly looking for ways to provide good care and have good technology but cut down costs at the same time,” says practice administrator Stephanie Collins. They also had cost to consider, and while they were willing to invest to increase mobile productivity and customer service, they have to keep an eye on overhead. Like many healthcare organizations, they’re well aware that mobility is essential to providing the speed and service their customers expect, but they struggled to find the right device for their needs. The team at Austin Retina Associates focuses on eye problems - ranging from macular degeneration to retinal detachments - and they see hundreds of people a day at 14 locations in and around Central Texas. ![]()
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